Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.2
Location
7.6
Service
8.0
Dining
7.2
Guest reviews
7.0/10
based on 5 reviews
6.4
6.4/10 based on 855 reviews
Edward
United Kingdom,
May
2024
7.6/10
I stayed at this hotel and had a fantastic experience! The rooms were beautiful, and we actually stayed in the room they show on the website with the tub, though the bathroom hadn't been renovated as the web listing says, which wasn't a problem for us. The service was so helpful and the location was amazing! However, there were some noise issues due to a club next door. The dining options were good and plentiful, but nothing extraordinary.
Rooms
9.0
The room we stayed in was gorgeous, just like the one on the website. The bathroom wasn't updated as advertised, but that didn't bother me at all.
Service
7.0
The staff here is very friendly, almost overly friendly and flexible. However, there was a mishap with the service where they were less than helpful when we got locked outside the hotel and our room in the early hours of the morning.
Location
8.0
The location was amazing overall, perfectly situated in the city center and great for visiting most of the sites in Amsterdam. However, there was some disturbance from the nearby nightclub playing loud music until late night, which was not communicated to us.
Dining
6.0
The dining experience provided a simple continental breakfast with various options, but nothing extraordinary. It was good and plentiful, though.
Facilities
8.0
The facilities were well-maintained and clean throughout the hotel.
Ted
United Kingdom,
March
2024
8.2/10
The hotel has a great location, central to most areas of the city with convenient tram access and a supermarket nearby. The rooms, though small, are clean and comfortable. The service from the staff is excellent and very helpful. However, the proximity to a nightclub may lead to noise disturbances. The dining experience offers a good selection and is worth the money with added amenities like free postcards and a card rack for local attractions.
Rooms
7.0
The rooms were small but clean and comfortable.
Service
9.0
The staff was kind and friendly, providing excellent and very helpful service.
Location
8.0
The hotel is centrally located with easy access to transportation and amenities, but proximity to a nightclub may lead to noise disturbances.
Dining
9.0
The dining experience was first-class with a good selection and added amenities like free postcards and local attraction information.
Facilities
8.0
The facilities offer good value for money with added amenities like free postcards and local attraction information.
Anne
United Kingdom,
September
2023
7.4/10
My stay at the hotel was a mixed experience. While the room varied in size and needed maintenance, it offered a beautiful canal view as requested, overlooking the bustling street below. The staff was friendly and accommodating, making my stay quite pleasant. The location was amazing, close to everywhere, but had a few drawbacks. The dining experience was decent but not exceptional. The facilities were adequate, but improvements could be made.
Rooms
7.0
My room varied in size and needed maintenance, but the canal view was beautiful as requested, with a lovely view of the bustling street below.
Service
8.0
The staff members were friendly and accommodating, making my stay enjoyable.
Location
9.0
The location was amazing, close to everywhere, but there were a few drawbacks like being far enough away from some attractions.
Dining
6.0
The dining experience was not bad, and breakfast was ready by 8:00 every day, but it was not exceptional.
Facilities
7.0
The facilities were sufficient for my needs, but some improvements could enhance the guest experience.
Stuart
United Kingdom,
August
2023
7.0/10
The hotel had lovely rooms, but some were very dirty and cramped. The service was friendly and helpful. The location was good overall, but there was noise from a nearby nightclub. Dining was plentiful and worth the money. The facilities were satisfactory.
Rooms
6.0
The rooms were a mix - some lovely at the bottom of the corridor, but others very dirty and cramped.
Service
8.0
The service was friendly and helpful.
Location
7.0
The location was good overall, but there was noise from a nearby nightclub.
Dining
8.0
The dining was plentiful and worth the money.
Facilities
6.0
The facilities were satisfactory.
Anthony
United Kingdom,
August
2023
6.8/10
The hotel has a lovely location near museums and central squares, but it is noisy due to a nearby club. The rooms are clean and nice, though there were some issues with initial room cleanliness and noise from vibrations. The service was friendly and accommodating. The dining experience offered a simple continental breakfast. The hotel has great potential but needs improvement in noise insulation and room readiness upon check-in.
Rooms
7.0
The rooms are very nice and clean, but some initial cleanliness issues and noise vibrations from nearby music club were bothersome.
Service
8.0
The service was friendly and accommodating overall.
Location
6.0
The location is central and convenient for exploring the city, but noise from the nearby club affected the stay.
Dining
7.0
The dining experience provided a simple continental breakfast.
Facilities
6.0
The facilities were functional but could be improved.
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